FAQ’s

Here are some answers to commonly asked questions. If you have a question that is not answered here, feel free to call, 269-344-7333.

How do I make an appointment?
The Deacons Conference sees people on a first come, first served basis. However, if you cannot be available in the morning, contact Kenny at 269-344-7333 ext 11 to see if an appointment can be made.

How much do you charge for items?
Everything that KDC gives to our guests is FREE OF CHARGE. We received items at no cost through donations and are blessed to be able to share these items with our guests.

How often may I receive items from the Deacons Conference?
Guests are eligible to receive clothing every 6 months (a spring/summer and a fall/winter appointment). One furniture item per household may be received every 12 months. Personal Care/Hygiene items are given once every 12 months depending on what we have available. Financial requests may be made every 18 months.

What are your hours?
KDC is open Monday – Friday, 9 am – 5 pm. We see guests on a walk-in, first come; first served basis Monday – Thursday 9:30am-11:00am and 1pm-2:30pm.

What time do I come if I have a financial request?
We currently see two financial requests in the morning (9:30 am & 11:00 am) and two in the afternoon (1 pm & 2:30 pm) ONLY. Guests are seen on a first come, first served basis. Typically, the first guests through the door come with financial requests. Our doors open at 9 a.m. but people are usually waiting well before that time to be first in line.

What do I need to bring, when applying?
You must bring identification and Social Security or Medicaid cards for your children. You will also need proof of income and documentation from agencies (for example, the Department of Human Services, Housing Resources, Salvation Army, etc.) that apply to your need.

Will you pick up my donation?
KDC has a truck and will pick up furniture and appliances in a limited area if necessary. Please call 269-488-8648. Leave a message to request a pickup. Your call will be returned as soon as possible and an appointment will be scheduled. Due to liability issues, we are not able to enter a residence. Items must be in an easily accessible area.

What is P.A.T.H.?
Partnership, Accountability, Training, Hope (PATH) is a program of Michigan WORKS! PATH helps families get off of welfare. Local agencies work together to remove barriers and connect Michigan families with the kinds of jobs, education, and training that lead to self-sufficiency. The Kalamazoo Deacons Conference partners with PATH as a site where participants may receive practical work experience. Supervised by Deacons Conference staff, PATH participants assist guests in our clothing and warehouse areas and at KDC events.

FAQs April 7, 2017