FAQ’s

Here are some answers to commonly asked questions.  If you have a question that is not answered here, feel free to call 344-7333.

How do I make an appointment?

The Deacons Conference sees people on a first-come, first served basis.  Appointments are not necessary and not scheduled.

How much do you charge for items?

Everything that KDC gives to our guests is FREE OF CHARGE.  We received iems at no cost through donations and are blessed to be able to share these items with our guests.

How often may I receive items from the Deacons Conference?

Guests are eligible to receive clothing every 6 months (a spring/summer and a fall/winter appointment).
One furniture item may be received every 12 months.

Personal Care/ Hygiene items are given once every 12 months depending on what we have available.

Financial requests may be made every 18 months.

What are your hours?

KDC is open 9 am – 5 pm Monday – Friday.
We see guests on a walk-in, first-come; first-served basis Monday – Thursday 9 a.m. until 3 p.m.
KDC is open the first and third Saturday of the month from 9 am – 1 pm to receive donations and to distribute furniture to guests.

What time do I come if I have a financial request?

We see 2 financial requests each morning, Monday through Thursday.  Guests are seen on a first come, first served basis.  Typically, the first guests through the door come with financial requests.  Our doors open at 9 a.m. but people are usually waiting well before that time to be first in line.

Will you pick up my donation?

KDC has a truck and will pick up furniture and appliances in a limited area if necessary.  Please call (269) 488-8648.  Leave a message to request a pick up.   Your call will be returned as soon as possible and an appointment will be scheduled.  Due to liability issues, we are not able to enter a residence.  Items must be in an easily accessible area.

What is JET?

Jobs Education and Training (JET) is a program of Michigan WORKS!  JET helps families get off of welfare.  Local agencies work together to remove barriers and connect Michigan families with the kinds of jobs, education and training that lead to self-sufficiency.

The Kalamazoo Deacons Conference partners with JET as a site where participants may receive practical work experience.  Supervised by Deacons Conference staff, JET participants assist guests in our clothing and warehouse areas and at KDC events.

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